Quality and Professional
StandardsliaTPA Services Administratorsbility claims management service, workers compensation claims seati
ASC's Quality and Professional Standards
Unit is responsible for the design and implementation of
service standards to maintain high quality service and
ensure claims move smoothly toward resolution. Third Party Administrators, TPA Service
liability claims management service, property and casualty TPA, TPA services
ASC recognizes that your specific needs are
unique, and our service standards require a basic level of
service for all clients. Our basic service level generally
far exceeds our clients’ requirements. We supplement
these basic standards with additional specifications to
ensure the accomplishment of your client’s risk management
goals. Third Party Administrator, Workers Compensation Claims,
liability claims service, property and casualty TPA, claims administration
Quality control specialists, with an average
of 23 years of industry experience, closely monitor the
claims process, working to improve overall quality of service
and ensure a consistent approach to claims handling throughout
ASC. These specialists monitor local offices and work with
management to facilitate the delivery of quality claims
service. Critical functions include: workers compensation TPA, liability claims TPA, workers compensation claims service
- Physically auditing each office on an
annual basis, Workers Comp TPA
- Monitoring reports, Third Party Administrator, TPA Services, Liability, WC
- Providing support and assistance with
unusual claims, TPA Services
- Conducting regular training programs
for all personnel, TPA Services
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ASC benchmarks our performance using our
clients’ Standard Industrial Classification (SIC)
codes. Benchmarking standards are presented by our account
managers during annual client stewardship meetings. workers compensation claims service florida, Florida TPA, Florida TPA services
Processes are in place within ASC to ensure
conformity with established procedures. Claims supervisors
regularly review procedures for adherence to account guidelines.
Reports that verify compliance with client stipulations
are available for select automated activities. Additionally,
claim files are subject to periodic audit by quality and
professional standards personnel and clients.
work comp service
Compliance with outlined specifications
can be incorporated into formal performance standards and
guarantees.
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