Alternative Services Concepts, LLC: Information Management Services: System Design

 

System Design

The STARS’ system is a full-service risk management information system, allowing for the efficient creation, maintenance, storage, and transfer of the client’s claim files. It uses Hewlett-Packard equipment and an Oracle database. The software design allows all modules to run on most major operating systems and servers. The system features a Windows-compliant design with drop-down menus that offer easy access to every function in the system.

We know timely and accurate claims information is necessary to support a successful claims program. ASC clients have on-line access to our claims system via the internet and can access their claims information at any time from any location. Real-time access to statistical data and adjuster notes allows the client to quickly and easily determine the current status of any claim.

Historical loss data from other systems can be converted and loaded into ASC’s system.

The user-friendly system features a flexible reporting function that allows clients to produce their own loss runs.

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